Frequently Asked Questions
-
We currently accept Medicaid, Anthem Blue Cross Blue Shield, Select Health Colorado, Quest Behavioral Health, and Aetna, and are in the application process with Lyra and UnitedHealthcare. Private pay and limited sliding scale spots may also be available depending on clinician availability and current capacity.
If navigating insurance feels confusing, annoying, or vaguely designed by people who have never once tried calling a provider directory themselves, you are definitely not alone. We know therapy exists alongside rent, childcare, medications, inconsistent work schedules, transportation, chronic stress, caregiving, and the general reality that being a person right now is expensive. If you have questions about cost, insurance, or accessibility, feel free to ask. We do our best to be transparent and collaborative around options whenever possible.
-
Many people arrive here after experiences where they felt overanalyzed, rushed, talked at, culturally disconnected from the provider, or pressured into vulnerability before trust existed. Some people learned quickly that therapy spaces only welcomed certain emotions, communication styles, identities, or ways of coping.
We don’t expect people to walk in automatically trusting the process just because it’s called therapy.
A lot of our work begins with rebuilding a sense of choice, curiosity, and room to exist without immediately being treated like a problem to solve. We care much more about creating a relationship that feels human, collaborative, and sustainable than trying to force rapid emotional breakthroughs.
-
Definitely.
Some people think in images. Some think in body sensations. Some go completely blank when asked how they feel. Some suddenly remember everything two hours after the session ends. Some communicate best through stories, jokes, playlists, movement, metaphors, lore and side quests, or talking about literally anything except the actual thing before eventually circling back around to it.
All of that is still communication.
You do not need to arrive emotionally organized to deserve support.
-
Honestly, a lot of people have spent years being made to feel like their reactions were the problem without anyone asking what those reactions developed in response to.
Sometimes emotional intensity comes from living in environments where your nervous system never really got permission to unclench. Sometimes disconnecting from yourself was the only way to make it through certain experiences. Sometimes “too much” was just what happened when someone had feelings larger than the space they were allowed to have them in.
We’re less interested in policing people’s emotional volume and more interested in helping people feel safer existing inside their own humanity.
-
We do not expect closeness, trust, or vulnerability to happen automatically.
Some people need structure. Some need humor. Some need directness. Some need pauses. Some need to know they can say “actually never mind” halfway through a sentence without disappointing anyone. We try to pay attention to those things carefully.
Therapy is a professional relationship, but it is still a relationship. The way people experience authority, care, misunderstanding, attention, silence, or emotional closeness inside the room is incredibly important to us. We believe boundaries work best when they support honesty, clarity, consent, and room for people to remain fully human rather than perfectly polished versions of themselves.
-
Because for many people, especially those who have felt alienated, misunderstood, overanalyzed, or emotionally unsafe inside traditional mental health spaces, fit is incredibly important.
Some clients want a provider who feels more formally neutral and clinically distant. But some clients want someone who understands that healing also happens through culture, humor, creativity, movement, relationships, community, music, food, grief, identity, and being able to exist without translating yourself every five minutes. Many people have also been deeply hurt or betrayed by professionals they were explicitly taught to trust simply because they had letters after their name. Because of that, we think it is reasonable for clients to wonder not only what a therapist knows academically, but also how they move through the world relationally and humanly.
That does not replace ethics, boundaries, training, accountability, or clinical responsibility. If anything, we believe it requires even more self awareness and intentionality around power, care, and how we show up in relationship with others.
Words are hard sometimes. Especially for people who have spent years staying guarded, hyperaware, emotionally organized for other people’s comfort, or disconnected from themselves in order to survive. We believe people deserve enough context to make thoughtful choices about the kinds of spaces, relationships, and approaches that feel most supportive, grounding, and human to them.